We are committed to offering you personalised services while respecting your privacy and choices.
· Who we are
· What data may we collect about you
· How we collect or receive your data
· For what purposes we may use it
· For how long we may keep it
· Who we may share it with
· How we protect it and keep it confidential
· What are your rights under the European Regulation
· How to contact us if you have any questions or concerns about our use of your personal data
· Information about cookie management
WHO are we?
When we say “Dior”, “us”, “our” or “we”, we refer to:Christian Dior UK Limited
, an English company with offices located at 49a Pavilion Road, SW1X OHO London – England, represented by Vincenzo Equestre, acting as Managing Director (Christian Dior Couture)
WHAT data may we collect about you?
“Personal data” means any information that could identify you either directly
(e.g. your name) or indirectly
(e.g. through a unique client ID number).Depending on the data you provide or share with us
, personal data may include information related to:
· your identity and status
· your contact details
· your family status and relatives
· your personal preferences
· your size and style
· your purchases (in store or online)
· your online journeys (dior.com, social media pages, partners websites)
· your repairs
· your requests through our customer department
· your participation to our events
In the context of a job application with Christian Dior Couture, we may collect the following information:
• Your identity
• your contact details
• Your Curriculum Vitae
• Your cover letter
We invite you to keep us informed in writing of any changes to your contact details.
HOW we collect or receive your data?
As part of our relationship, we might collect or receive data from youIn the following context(s):
o Account Creation and management
o Newsletter and commercial communications subscription
o Online browsing
o Marketing surveys
o User Generated Content
o Use of Digital Apps
o Participation to an event we organize
o Application for a job
Via the following touchpoints(s):
o Dior.com journey
o In store relationship with our salesperson
o Relationship with us during an event we organize
o Customer Department relationship
o Collection forms you complete in store or online
o Digital apps you use
o Dior social media pages you visit or comment / like
o Digital Media Advertising you click on
o Search Engines Paid Advertising you click on
FOR WHAT PURPOSES Christian Dior Couture may use it?
for the processing of your data is the MANAGEMENT OFOUR CLIENT RELATIONSHIP
It includes, depending in which context your data is collected:
· The management of your orders
· The management of our digital communications and offers to you
· The management of your profile*
· The management of your enquiries
· The management of events you register and/or participate
· The management of your job application
· The management of our website and digital apps
· The improvement of our products and services
The LEGAL BASIS
for the processing of your data can be, depending in which context your data is collected:
· Your consent
· The performance of a contract
· Legal grounds where a processing is required by law
· Our legitimate interest,
which can be (i) To tailor our marketing communications; Improvement of our products and services; Fraud prevention; Securing our tools;
* Please note that when we send or display personalised communications or content, we may use some techniques qualified as “profiling
” to evaluate and predict your personal preferences and/or interests. Based on our analysis, we send or display communications and/or content tailored to your interests/needs.
FOR HOW LONG we may keep it?
We only keep your personal data for as long as we need it for the purpose for which we hold your personal data, to meet your needs, or to comply with our legal obligations.
As a general principle, your personal data will be retained in our client database for a period not exceeding:
· if you are “prospect
” (i.e. you have never purchased a Dior product but you are interested in Dior brand), we keep your data for 3 years
· if you are “client
” (i.e. you have already purchased a Dior product), we keep your data for the duration of our commercial relationship + 10 years
· If you are a “job candidate
” (i.e. you apply for a job offered by Christian Dior Couture), we keep your data for 2 years
Where cookies are placed on your computer, we shall keep them for no more than 13 months.
We may retain some personal data to comply with our legal or regulatory obligations, as well as to allow us to manage our rights (for example to assert our claims in Courts) or for statistical or historical purposes.
When we no longer need to use your personal data, it is removed from our systems and records or anonymised so that you can no longer be identified from it.
WHO we may share it with
WE ONLY SHARE INFORMATION:
ON A NEED TO KNOW BASIS;
WHERE POSSIBLE IN A PSEUDONIMIZED WAY ((not allowing direct identification);
FOR LEGITIMATE PURPOSES (to provide you with requested services, to comply with our legal obligations, to prevent fraud and/or to secure our tools, to improve our products and services, or after having obtained your consent to do so);
· Other affiliate of Dior House
to provide you with the same personalised service worldwide
· Other entities of LVMH Group,
some acting as data processors
We may share some of your personal data including those collected through Cookies with Parfums Christian Dior to harmonize and update the information you share with us, to perform statistics based on your characteristics and to tailor our communications.
We only share your personal data with Parfums Christian Dior for direct marketing purposes
· Our trusted third-party suppliers
For instance, we may entrust services to:
Third parties providing digital and e-commerce services
Advertising, marketing, digital and social media agencies
Third parties delivering a product to you
Third parties providing IT services
Payment service providers and credit reference agencies
Third parties assisting us for customer care;
Third parties assisting us in the organisation of our events
Third parties securing transactions placed through dior.com against fraud and misappropriation
for change of control; for legal grounds; with your prior consent
You may also choose to disclose your personal data to our partners, advertisers or affiliates by following a link to and from
their websites. Please note that these websites have their own privacy policies.
We may also offer you the opportunity to use your social media login
. Please be aware that in such case you share your profile information with us. The personal data shared depends on your social media platform settings. Please note that these social media platforms have their own privacy policies.
HOW do we protect it and keep it confidential?
We take all reasonable precautions to keep your data secure.
We contractually require that trusted third parties who handle your personal data for us do the same.
Your data may be transferred to, accessed from, and stored outside the European Union by staff members who work for us or for one of our trusted service providers.
We do it only in a secure and lawful way, and taking steps to make sure that third parties adhere to the commitments set out in this Policy (in particular by entering into appropriate contracts based on the template adopted by the European Commission).
YOUR RIGHTS UNDER EUROPEAN REGULATION “GDPR”
It is important that you can control your personal data. Please find hereunder a summary of the rights you have under the GDPR:
· The right to be informed
· The right of access
· The right to rectification
· The right to erasure/right to be forgotten
· The right to object to direct marketing, including profiling
· The right to withdraw consent at any time for data processing based on consent
· The right to object to processing based on legitimate interests
· The right to lodge a complaint with a supervisory authority
· The right to data portability
· The right to restriction
· The right to deactivate Cookies
PLEASE CONTACT US AT THE CONTACT DETAILS BELOW TO EXERCISE THESE RIGHTS.
Note that we may require proof of your identity and full details of your request before we process your requests above.
HOW TO CONTACT US
If you have any questions or concerns about how we treat and use your personal data, or would like to exercise any of your rights above, please contact us:
· by calling our Customer Department at +44 (0) 207 172 0172 or sending us an email at CONTACTDIOREU@dior.com
· or by writing to us through the contact form on dior.com available at https://www.dior.com/couture/en_gb/contact
You may also contact our Data Protection Officer (DPO) at email@example.com
Information about cookie management
This section presents our policy for managing cookies on the dior.com website.
It aims to explain where the browsing information processed when you visit our website comes from, how it is used, and your rights.
What is a cookie?
When you visit our website, we might, depending on the choices you make, store a text file on your device (computer, smartphone, tablet, etc.) through your web browser.
This text file is a cookie. For as long as it is valid and stored on your device, it will enable Christian Dior Couture to identify your device when you visit the website in the future.
Only the issuer of a cookie can read or modify information stored in it.
Below you will find information on the cookies that might be stored on your device when you visit pages on the dior.com website, either by Christian Dior Couture or by third parties, and how you can delete cookies or refuse to allow them to be stored on your device.
What is the purpose of the cookies issued on dior.com?
There are several categories of cookie. Some of them are issued directly by Christian Dior Couture and its providers, and some are issued by third-party companies.
I. The cookies issued by Christian Dior Couture and its providers
Various types of cookie might be stored on your device when you browse our website:
(i) “Essential” cookies
These cookies are essential
for browsing our website, including to ensure that the ordering process runs smoothly.
If you delete them it can cause difficulties when browsing our website and make it impossible to place an order.
These cookies are also needed to track the activity of Christian Dior Couture.
They might be stored on your device by Christian Dior Couture or by its providers.
(ii) “Analytical and Customisation” cookies
These cookies are not essential for browsing our website but might make it easier for you to conduct searches, optimise your buying experience, and enable us to better determine your expectations, and improve our offering and the way our website works.
(iii) “Advertising” cookies
Cookies might also be used for advertising purposes. These cookies ensure that the adverts you see are relevant to you.
What is the advantage of seeing promotional offers and adverts tailored to your browsing?
The aim is to present you with offers and adverts that are as relevant to you as possible. To this end, cookies technology allows us to display, in real time, the content that corresponds most closely to your interests based on your recent browsing of our website.
Your interest in the content displayed on your device when you browse a website often determines that website's advertising resources, which in turn enable the website to operate its services, which are often provided free of charge to users. You would probably prefer to see offers and adverts that interest you rather than content which is of no interest to you. Similarly, Christian Dior Couture, like any advertiser, would like its offers and adverts to be seen by internet users who might be interested in them. Please note: if you share your device with other people:
If your device is used by several people and if one device uses several web browsers, we cannot be certain that the services and adverts delivered to your device are determined based on your use of the device and not on that of another user.
It is your decision and responsibility whether you share use of your device and configuration of your web browser’s cookie settings with other people.
II. Cookies issued by third-party companies
Cookies are issued and used by third parties on our website in accordance with these third parties’ privacy protection policies.
These cookies are not essential for browsing our website.
We might include on our website applications produced by third parties which enable you to share our site content with other people or to tell other people what content you have been browsing or your opinions of it. This is true of the “Share” and “Like” buttons for social networks like Facebook, Twitter, Instagram and Pinterest.
Social networks that provide buttons like these might be able to use them to identify you, even if you did not use the button when browsing our website.
This type of button can enable the social network concerned to track your browsing of our website, simply because you were logged into your account with the social network on your device (you had an open session) while you were browsing our website.
We have no control over the process the social networks use to collect information relating to your browsing of our website and linked to the personal data they hold.
We urge you to read these social networks’ privacy protection policies to find out for what purposes, including advertising, they use the browsing information they might collect using these buttons. These privacy protection policies must give you the option to inform the social networks of your choices, including by configuring your user accounts with each of them.
To read the privacy protection polices of the aforementioned social networks, visit their websites.
III. Managing the cookies stored on your device
You can decide whether cookies are stored on your device.
Using your web browser settings, you can at any time simply and at no cost choose to accept or block the storage of cookies on your device.
You can configure your web browser as you wish, so that cookies are (a) accepted and stored on your device, or conversely (b) blocked.
a. Consent to cookies
If your web browser is configured to allow cookies to be stored on your device, the cookies embedded in the pages and content you browse will be routinely stored on your device.
b. Blocking cookies
You can configure your web browser so that:
· you are given the option to accept or block cookies on a case-by-case basis, before a cookie is likely to be stored on your device;
· it always refuses to store cookies on your device.
Please note: Any changes you make to your web browser’s cookie acceptance or blocking settings may change your web browsing experience and the process of accessing services that require the use of these cookies.
For example, if you block essential cookies you might no longer be able to place orders on our website.
If you choose to refuse to allow cookies to be stored on your device or if you delete cookies that are stored on it, we cannot accept any liability for the consequences should our services under-perform because we are unable to store or consult the cookies needed for these services to operate and which you might have blocked or deleted.
How can you exercise your rights, depending on the browser you use?
The configuration process is different for each web browser. It is usually described in the browser’s help menu. We suggest you find out how to configure your browser and change your cookies preferences.
· For Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
· For Safari: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=en_US
· For Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
· For Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Parfums Christian Dior pays particular attention to the processing, confidentiality and safety of your personal data.
This aim of this privacy charter is to provide you with clear, simple and complete information about how we process the personal data you give us or the data we may collect while you are browsing our website, how it may be transferred to third parties and your rights and options to control your personal information and protect your privacy.
Parfums Christian Dior,[AA1]
a limited by shares company with headquarters located at UK House, 6th
Floor, 180 Oxford Street, London W1D 1AB, registered in the England and Wales trade and companies register under no. 01012371 and Parfums Christian Dior SA, with headquarters located 33 avenue Hoche, 75008 Paris, registered in the Paris trade and companies register under n° 552 065 187 (hereinafter Parfums Christian Dior) are the data controllers of personal data collected on the websitewww.dior.com, in Dior shops and counters in the sense of regulations applying to personal data, in particular Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter the "GDPR").
I. What is personal data?
Personal data is any information about an identified physical person or a physical person that may be directly or indirectly identified via an identification number or one or more elements particular to them, such as their last name, first name, date of birth, customer number, order number, photo, etc.
II. When can we collect your personal data?
We can collect your personal data when you:
o create a customer account on our website, apps, or in our stores;
o order goods from our website;
o make purchases in stores;
o join our loyalty program;
o use our online services, such as the chat service;
o agree to receive marketing communications from us by email, telephone, SMS or post, depending on your selection;
o answer surveys or satisfaction questionnaires based on your customer experience;
o interact with our Company via its official page on social networks or when we suggest re-use of content that you have published on a social network;
o contact our customer service;
o send requests for information to our Company;
o take part in an event we organise;
o browse on the Internet using cookies or similar technology[AA2]
or when you click on advertisements for our products.
III. What personal data might we collect?
(i) As part of the services we provide, we may need to collect certain data directly from you using electronic forms on our website, mobile apps or in selected stores, or in paper form, for a range of purposes (see IV for a list of processing purposes).
Information we might collect includes:
· Your identity
· Your contact details (e.g. email address)· Your personal preferences in relation to the products we
market or to our website (language);[AA3]
· Information relating to your orders, their tracking and your purchase invoices;
· Information you may provide for our customer service;
· Specific health data if you notify us of any undesirable side-effects concerning any of our products;
· Your bank details if you place an order via our website;Important: your bank details are encrypted on Parfums Christian Dior servers. Payments are processed via a
secured payment platform[SYW4] [CWQ5]
, involving additional verifications, in order to guarantee the security of purchases made on www.dior.com and combat fraud.
The details you provide of your Payment Card when placing an order are always encrypted prior to transit using an SSL (Secure Socket Layer) protocol.[AA6]
Personal data essential to Parfums Christian Dior is marked with an asterisk on all personal data collection forms on our website, in electronic form at some of our counters and stores, as well as off-line in paper form. If you do not fill in these compulsory fields, Parfums Christian Dior will probably be unable to respond to your request and/or provide you with the requested services. Other information is optional and enables us to get to know you better and improve our communications and services with respect to you.
(ii) We may also collect certain data generated by your purchases of products or services, online or in stores, particularly information regarding the amount and type of your purchases.
(iii) Lastly, we may collect information regarding the use of our website, especially with respect to your browsing (pages visited, links clicked, etc.). Some of this information may be collected using cookies placed in your web browser when you browse our website. For more information about cookies, read section on Cookie Management in this policy.[SYW7]
you apply for a job with our Company via our website, we may collect the following information[SYW9] [CWQ10]
- Your identity;
- Your contact details;
- Your Curriculum Vitae;
- Your application letter
As this data concerns your application, please inform us in writing of any changes to your contact details or, more generally, to your career and employment situation, to help us to manage your application efficiently.
IV. For what purpose is your personal data collected and used?
Parfums Christian Dior processes your data to:
· enable you to create a customer account on our website, applications and at our counters and in our stores;
· manage your access to your customer account on the Internet or our applications;
· process and manage your online orders and their delivery;
· record purchases made at our counters or in our stores;
· secure online transactions, prevent fraud, payment incidents and manage debt collection (see our terms and conditions for more details) [AA11] [SYW12]
· manage customer relations with respect to any requests for information or complaints you may send us via our website, customer service or social network pages;· manage our loyalty program
· trace and manage any alerts you may send us as part of our cosmetic vigilance obligations;
· manage and optimise your customer experience by improving our knowledge of our customers;
· propose appropriate, tailored services, particularly when we enhance our products and services;
· conduct statistical analyses to develop management, measuring and reporting tools in order to adjust and improve our sales, marketing and product manufacturing;
· subject to your consent, send you information on our offers, news and events on your chosen communication media;
· manage your participation in any events to which you have signed up; · manage any online job applications.[AA14]
V. What legal grounds legitimise the processing of your data?
Parfums Christian Dior processes your personal information:
· to perform the contract agreed between yourself and Parfums Christian Dior, to manage your access to your customer account and to process and track your orders;
· within the framework of its legitimate interest for the purposes of marketing management, securing its digital media (websites, applications, etc.) and combating fraud;
· when you have given your consent for the processing of your data, especially for the purposes of managing our sales prospection, and of your browsing data via cookies, etc.
· within the framework of compliance with our legal obligations, particularly fiscal obligations (conserving purchase invoices) and cosmetic vigilance with regard to Regulation (EU) 1223/2009 of 30 November 2009 on cosmetic products;
VI. Who are the recipients of your personal data?
Your personal data is processed by the personnel of Parfums Christian Dior. We ensure that only authorised persons within Parfums Christian Dior have access to your personal data when this is necessary for the purpose of managing our commercial relations or meeting our legal obligations.
We may also share your personal data with;
· other entities of the LVMH Group, with some of these entities acting as data processors;
· subcontractors, such as:
o site hosting and maintenance service providers and the providers of our electronic personal data collection solutions at counters and in stores;
o payment service providers;
o anti-fraud service providers;
o logistic service providers;
o marketing solution service providers;
o sales prospection and social network communication service providers;
o customer service providers;
o service providers for managing cosmetic vigilance alerts;
o event organisation service providers;[AA15]
Lastly, Parfums Christian Diormay need to share your personal data with third parties to meet its legal, regulatory or treaty obligations, or to respond to requests from authorised legal authorities.
Parfums Christian Dior and Christian Dior Couture may share some of your personal data, including data collected via cookies, for the shared management of the website www.dior.com, particularly to allow you to have a single customer account on this website, update the information on your customer account and customise communication about Christian Dior products that we may send you.
With your consent, data [AA19]
regarding your job application may be shared with other companies of the Parfums Christian Dior Group and of the LVMH Group worldwide, for recruitment purposes.
VII. Transferring data abroad
Some recipients of your personal data may be located abroad, including outside of the European Economic Area.
All data transfers outside of the European Economic Area are subject to appropriate guarantees, especially contractual, technical and organisational guarantees, that comply with applicable regulations relating to the protection of personal data.
VIII. How long do we keep your data?
IX. What are your rights and how can you exercise them?
Under current regulations, particularly the GDPR, you have the right to access and correct your personal data, request erasure, object to processing on legitimate grounds and obtain limitation or portability, insofar as this is applicable.
You can exercise these rights directly with Parfums Christian Dior by sending an email to firstname.lastname@example.org
or a non-registered letter by post to LVMH Perfumes and Cosmetics, 11-13 Old Esher Road, Hersham, Surrey KT12 4NH, including a document proving your identity.
If, at any time, you no longer wish to receive details of our offers, news and events, you can unsubscribe using the hypertext link provided for this purpose in each email newsletter we send you. You can also telephone us on 0207 216 0216 (landline charges apply) from [9am to 8pm Monday to Saturday] or send a non-registered letter to LVMH Perfumes and Cosmetics, 11-13 Old Esher Road, Hersham, Surrey KT12 4NH.
You may also lodge a complaint with the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
X. Contact details of the Data Protection Officer (DPO) and your right to lodge a complaint
For all questions relating to the collection and processing of your data by Parfums Christian Dior, you can contact the Parfums Christian Dior Data Protection Officer at email@example.com. [AA21]
Information on cookie management
This section is dedicated to our policy for managing cookies on the website www.dior.com. It has been designed to provide you with information on the origin and use of browsing data processed when you use our website, together with your rights.
WHAT IS A COOKIE?
When you use our website, we may, depending on your choice, place a text file on your terminal (computer, smart phone or tablet) via the web browser.
This text file is a cookie. Throughout the period of validity or registration, it will enable Parfums Christian Dior to identify your terminal during subsequent visits.
Only the entity issuing the cookies is able to read or modify the information they contain.
Below you will find information about the cookies that may be placed on your terminal when you visit the pages of the website www.dior.com, either by Parfums Christian Dior, or by third parties, together with ways in which you can delete or refuse installation of these cookies.
WHAT IS THE PURPOSE OF COOKIES ISSUED ON WWW.DIOR.COM?
There are several types of cookies, some of which are issued directly by Parfums Christian Dior and its service providers, whilst others may be issued by third parties.
I. Cookies issued by Parfums Christian Dior and its service providers
Different types of cookies may be placed on your terminal whilst you are browsing on our website:
(i) "Essential" cookies
These cookies are essential
for browsing on our website, especially for the functioning of the order process.
Deletion of these cookies may cause problems with browsing on our website and make it impossible for you to place an order.
These cookies are also necessary for tracking the activity of Parfums Christian Dior.
They may be installed on your terminal by Parfums Christian Dior or by its service providers.
(ii) "Analysis and Customisation" cookies
These cookies are not essential to browsing on our website, but may help you, for example, to search more effectively and optimise your purchasing experience and help us better target your requirements, improve our offer and optimise the functioning of our website.
(iii) "Advertising" cookies
Cookies may also be used for advertising purposes. These cookies ensure that the adverts you see are the most relevant to you.
What is the benefit of seeing special offers and advertising tailored to your browsing preferences?
The aim is to show you the most relevant offers and advertising. As such, cookie technology enables us to display content, in real-time, that is best suited to your fields of interest, as deduced from your browsing history on our website.
The interest you show in content displayed on your terminal when you consult a website often determines the advertising resources of this site, enabling it to provide its services, which are often supplied free of charge to users. You doubtless prefer to see offers and advertising that are relevant to you, rather than content that is of no interest to you at all. Similarly, both Parfums Christian Dior and advertisers want their offers and advertising to be shown to Internet users that are likely to be interested in them. Important information if you share your terminal with other users
If your terminal is used by several people or when a single terminal has more than one type of browser software, we cannot be sure that the services and advertising sent to your terminal will match your use of the terminal, rather than that of another user.
In this case, sharing use of your terminal with others and deciding your browser cookie settings are your free choice and your responsibility.
II. Cookies issued by third-party companies
These cookies are not essential to browsing on our website.
On our website, we may include computer applications from third parties that enable you to share our website content with others, inform others that you have been consulting our website or notify them of your opinion concerning content on our site. This particularly concerns use of the "Share" and "Like" buttons featured on social networks such as Facebook, Twitter, Instagram, Pinterest, etc.
The social network providing these application buttons is likely to identify you via this button, even if you have not used it when browsing our website.
Indeed, this type of application button can enable the social network concerned to track your browsing on our website, simply because your account on the social network in question is enabled on your terminal (a session is open) whilst you are browsing our website.
We have no control over how social networks collect information regarding your browsing on our website and associated with the personal data they hold.
We encourage you to read the privacy policies of the social networks to learn about the purpose, especially advertising, of any browsing information they may collect via these application buttons. These privacy policies should enable you to exercise your choices with respect to these social networks, in particular by changing your account settings.
Visit the websites of the aforementioned social networks for more information about their privacy policies.
III. Managing the cookies placed in your web browser
You can decide whether to allow cookies to be installed on your terminal.
Using the Ghostery browser extension available on our website, or by changing the settings of your browser software, you can choose whether to accept the installation of cookies on your terminal at any time, simply and free of charge.
(i) Choices offered to you via Ghostery
Ghostery enables you to choose the cookies that can be installed on your website, except for essential cookies that are required for browsing and placing orders on www.dior.com, and for managing the activity of Parfums Christian Dior.
If you do not want [Name of Company] to install some or all of the Cookies, you can notify us of your choices via Ghostery, which can be accessed from the cookie information strip displayed when you first use our website.
(ii) The choices offered to you by your browser software (Internet Explorer, Firefox, Google Chrome, etc.).
You can adjust your browser settings as you wish, so that cookies are either (a) accepted and registered on your terminal or (b) refused.
a. Agreeing to Cookies
If your browser software is set to accept the registration of cookies on your terminal, the cookies embedded in the pages and content you have consulted will automatically be registered on your terminal.
b. Refusing Cookies
You can set your browser software so that:
· you systematically refuse the registration of cookies on your terminal.
Important: Any adjustments you may make to the settings in your browser software concerning the acceptance or refusal of cookies may modify your browsing on the Internet and your terms of access to certain services requiring use of these cookies.
For example, by refusing certain essential cookies, you may no longer be able to place orders on our website.
If you choose to refuse the registration of cookies on your terminal or if you delete cookies that are already registered, we decline all responsibility for any consequences relating to the degraded performance of our services resulting from the fact we are unable to register or consult the cookies required for their performance and which you have refused or deleted.
How to exercise your choice, depending on your browser
Settings vary from one type of browser software to another. Details can generally be found in your browser software help menu. We therefore encourage you to look at your settings to find out how you can make choices regarding cookies.
· For Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
· For Safari: https://support.apple.com/kb/PH19214?locale=en_GB&viewlocale=en_GB
· For Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
· ForFirefox: https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies
· For Opera™: http://help.opera.com/Windows/10.20/en/cookies.html
Indicate the local company
Adapt according to the company
All orders currently goes through a forced 3DS secure as verification, but I think as long as we’ve mentioned ‘additional verification’ it’s fine.
Confirm and adapt according to each Company/Market. The DPO needs to be informed if some markets keep the payment card numbers of customers.
Amended this copy as it was previously left as xxxxx
Insert when applications can be made via the website (and not via the LVMH website)
ECOMM: THIS RELATES TO THE CAREERS SECTION ON THE WEBSITE. DOES THIS GO DIRECTLY TO HR?
HR confirmed all data goes to a platform called Talentlink, then HR access all data from Talentlink.
Include as appropriate. Companies or subsidiaries considering the introduction of such a program are recommended to include this wording.
Insert when applications can be made via the website (and not via the LVMH website)
Adapt as appropriate according to the company/markets
ECOMM: PLEASE REPLACE WITH GB COUTURE URL LINK
Insert when applications can be made via the website (and not via the LVMH website)
Customer care email address
CF. list of email addresses (creation in progress)